This year marks an anniversary of sorts, although not one I'd care to celebrate.
When I first entered this hobby, some seven years ago or so, I placed an order for a set of 7 foot Disney Nautilus castings from a certain well known Nautilus modeller .
He seemed totally upfront and genuine, and very helpful.
I was assured that my castings would take a month to produce and possibly a fortnight to ship, six weeks in all!
Fine I said, paid my money, and waited..........and waited.......... and waited...........
That was back in July 1998, and I'm still waiting!
In the meantime, I received a few resin pieces, of so so quality (ridduled with air bubbles, but fixable) and a whole heap of excuses as to why my Nautilus wasn't ready.
The latest set of excuses tested my patience to breaking point, and I suggested that he sell 'my' nautilus' castings to some other sucker, and refund my money, as I was sick of waiting year after year.
No response.
So I suggested that if he was unable to refund my money, perhaps he would send me other goods to the value of what I originally ordered.
Again no response.
In the meantime I have acquired a set of 1/32nd scale castings, which are of very satisfactory quality, and am building these up.
Now I don't consider I'm being unreasonable here.
Other people have received their goods from this guy, and I can only consider he is taking advantage of the wide expanse of water between US and British shores.
Can anyone on this forum advise me as to any action I can take with this individual?
Andy
When I first entered this hobby, some seven years ago or so, I placed an order for a set of 7 foot Disney Nautilus castings from a certain well known Nautilus modeller .
He seemed totally upfront and genuine, and very helpful.
I was assured that my castings would take a month to produce and possibly a fortnight to ship, six weeks in all!
Fine I said, paid my money, and waited..........and waited.......... and waited...........
That was back in July 1998, and I'm still waiting!
In the meantime, I received a few resin pieces, of so so quality (ridduled with air bubbles, but fixable) and a whole heap of excuses as to why my Nautilus wasn't ready.
The latest set of excuses tested my patience to breaking point, and I suggested that he sell 'my' nautilus' castings to some other sucker, and refund my money, as I was sick of waiting year after year.
No response.
So I suggested that if he was unable to refund my money, perhaps he would send me other goods to the value of what I originally ordered.
Again no response.
In the meantime I have acquired a set of 1/32nd scale castings, which are of very satisfactory quality, and am building these up.
Now I don't consider I'm being unreasonable here.
Other people have received their goods from this guy, and I can only consider he is taking advantage of the wide expanse of water between US and British shores.
Can anyone on this forum advise me as to any action I can take with this individual?
Andy
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